Agenda (One-Day Program – 8:30am – 5:30pm Eastern)
Introduction
- Welcome And Introductions
- Overview Of Course Agenda
- Discussion: Your Current Challenges And Opportunities
Key Responsibilities, Roles, And Functions
- Advisor To The Organization
- How To Work With Management And Leadership To Achieve Organizational Goals And Objectives
- Risk Mitigation
- Day-To-Day Work, Responsibilities, And Communications
Interactive Exercise:
- How To Align Your And Your Organization’s goals, roles, and functions
Compliance: Legal Considerations And Requirements
- The Laws Every HR Professional Should Know Regarding FLSA, EEO, OSHA, FMLA, ADA, COBRA, And HIPAA
- Smart Practices That Will Keep Your Organization Out Of Legal Trouble And Minimize Liability
- Understanding, Identifying, And Trouble-Shooting Potential Legal Hot Spots To Avoid Ending Up In The Courtroom
- When An Employer Must Conduct A Workplace Investigation
Interactive Exercises:
- Legal Or Not?
- Which Law(s) Apply?
Benefits Administration: Policies And Procedures To Help You Help Your Employees
- Types Of Benefits And How To Educate Employees On Their Eligibility
- Benefits Essentials Such As Workers’ Compensation, FMLA, And COBRA
- Employee Classifications – Exempt, Non-Exempt, Part-Time, Temporary, etc.
- Steps To Take When Benefits Change – For Better Or For Worse
- Payroll
Talent Management: Safe Hiring And Firing Practices
- Legal Hiring Practices – What You May And May Not Ask In An Interview
- Steps Every HR Professional Should Take Before Hiring A Candidate
- References, Background Checks, And Drug Tests – The Legally Safe Way To Get The Information You Need
- Guidelines For Legal Termination Of An Employee
- Legally Correct Documentation And Record Retention Requirements
Employee Relations, Engagement, And Culture
- Key Trends Affecting Employee Relations
- How To Get Employees To See HR As A Positive Resource
- Tips For Successful Onboarding
- Building A Positive Work Environment
- Communication And Feedback Strategies
- Performance Management Options
- Retention Strategies
Utilizing “Soft Skills”
- Difficult Conversations
- Conflict Resolution
- Using Your Influence To Obtain Results
- Coaching And Mentoring
Interactive Exercise:
- Resolving Conflict: Tips And Documentation
Establishing Your Own “Trusted Network”
- How To Leverage Peers To Create Your Own Team Of Experts
- How To Find And Utilize A Mentor
- Building A Network Of Resources
Outside The Box
- Becoming A Strategic Partner
- Using HR Technology
- Becoming More Than Just The “Paperwork” Department
- Getting A Seat At The Table
- Finding Time To Think Strategically While Putting Out Fires
Action Plan
- Steps For Developing An Action Plan To Deal With Your Biggest Challenges And Improve Your Career
Interactive Exercise:
- Creating Your Personal Action Plan
Wrap-Up
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